About My LA county MyWellness Patient Portal
MyWellness is a Health care patient service based in Los Angeles County. The company aims to provide the high-quality health of all patients and communities by offering extraordinary care, support and services recognized nationally as a model integrated health system. The health service company also aims to transform its services and system to provide the best cost-effective care of the whole patient throughout the continuum, provide a better patient experience, optimize clinical quality and get a high performing workforce to make sure financial viability is in support of the health centre’s vision.
MyLACounty Health Services is led by an experienced and talented executive team that is committed to sustaining and providing a high performing health care system that is initially responsive to all the needs of County residents. The workforce of Health Services is one of its greatest assets mainly in achieving the vision and mission of ensuring sufficient access to patient-centred, high-quality, cost-effective health care to all Los Angeles County residents. The health service centre supports the 2nd largest municipal health system in the LA nation, where it operates around 26 health centres together with four other acute care hospitals, besides offering health care to youth in the juvenile justice system as well as for inmates in LA County jails.
Self-enrollment to the My LA county MyWellness Patient Portal
To get access to My LA County MyWellness Portal you can do it either from your home (PC) or from a mobile phone (through downloading app). It is a safe, secure and easy way to enrol for the portal and get access to check your medical information, view appointments, and connect with the health care team at any time. To get started, you should fill out the enrolment form shown below as an example, only if you are:
- A patient of Los Angeles County Department of Health Services (DHS); OR, a patient of the Department of Public Health (DPH).
- You are over the age of 18.
- You do not already have or enrolled for MyWellness Portal
Note that this enrolment form will not work if you are not a patient either of DHS or DPH. Besides, if you are a guardian of a patient or a caregiver, then you should talk right to the patient’s doctor within the next visit to receive a personal invitation and enrol to MyWellness.
Here are steps to follow for self-enrollment:
Step 1: Open the official website of My LA County MyWellness Portal at www dhs.lacounty.gov/ my wellness.
Step 2: Tap on the “Enroll Me” button
Step 3: To continue, you should have the following details to enrol, see below:
• Enter your First and Last Name
• Enter your Date of Birth (You must be 18 and older)
• You must provide your Medical Record Number (MRN) or enter the email address that is valid and listed in your medical record.
Step 4: If you used your MRN - Medical Record Number then once you successfully register for the portal, a “Patient Match Found” notification will pop up when the account is checked and verified. You should immediately check off the shown boxes to verify your identity and agree to the Terms of use of MyWellness service. Then, you must click on the “Next, Create Your Account” button to proceed.
Note that, if you use your email address instead of MRN, then upon your registration on patient match, the system will send you a 6-digit verification code to your email address that you used for verification. In that case, you should check your email inbox for the message that has included this code. Then go back to the MyWellness verification page or directly click the link given in the email. You should enter the code in the “*Verification Code” field.
Step 5: After that, an account set-up screen will appear on your screen. You should enter an email address right under the “I Need an Account” section that you have access to and then click on the “Sign Up” button.
Step 6: Now you need to fill out the extra details to finalize all the “Create an Account” fields. You will be asked to create a username, password, as well as some security questions on the same web page. Once you finish, tap on the “Create Account” button. Finally, you will automatically be redirected and logged into your MyWellness Patient Portal.
Log in to My LA Country MyWellnes portal mobile app
If you use a mobile device instead of a personal computer, then you can download the HealtheLife mobile app and install it for further use. The application is accessible for both iOS and Android Google users. Lookup for the “Search for Organization”, and under that button be sure to choose “Los Angeles County Department of Health Services”.
Here are some tips to take into consideration while using the My LA County MyWellness app:
• It is ideal for you to use your device to view email and finalize the enrollment process.
• You must be above 18 to be allowed to self-enrol. If you are a guardian or a parent and would like to monitor the health of a patient who is under the age of 18, then you will need to ask for an invitation to receive from the registration team, a nurse or even a provider at your site of care.
• If you for any reason are still unable to self-enrol, encounter a technical problem or cannot remember the right login credentials, you should contact your site of care provider and ask them for further assistance to send you an invitation to join the MyWellness portal.
How to Login to My LA Country MyWellness portal by computer
To get access to Los Angeles Health Services County portal, you should go to the following website at www ernerhealth.com where you will immediately see a login field. Here you should enter your email address and a password that you created and used upon your enrollment to the portal. Once you provide login credentials, click on the Login button to proceed and get into your account.